Contribution
My Lords, I will speak to my Amendments 198A and 198C to 198F. I also support Amendments 197, 198 and 198B, to which I have added my name, all of which address the issue of data for researchers.
As was put very thoughtfully by the noble Baroness, Lady Kidron, platforms are not making decisions about their services with due regard to product safety or with independent oversight. Ofcom’s work enforcing the Online Safety Act will significantly shift towards accountability, in some part, but it makes no provision at the moment on researchers’ data access, despite civil society and academic researchers being at the forefront of highlighting online harms for a decade. The anecdotes that the noble Baroness just gave were a very powerful testimony to the importance of that. We are, in fact, flying completely blind, making policy and, in this Room, legislation without data, facts and insight about the performance and algorithms that we seek to address. Were it not for the whistleblowers, we would not have anything to go on and we cannot rely on whistleblowers to guide our hands.
Rectifying this admission is in the Bill, and I am enormously grateful to the Minister and to the role of my noble friend Lord Camrose for putting it in the Bill. It is particularly important, because the situation with data for researchers has deteriorated considerably, even in the last 18 months—with Meta shutting CrowdTangle and X restricting researchers’ access to its API. The noble Baroness, Lady Kidron, spoke about what the whistleblowers think, and they think that this is going to get a lot worse in the future.
I welcome the inclusion of these provisions in the Bill. They will be totally transformational to this sector, bringing a level of access to serious analysts and academics, so we can better understand the impact of the digital world, for both good and bad. A good example of the importance of robust research to inform policy-making was the Secretary of State’s recent announcement that the Government were launching a
“research project to explore the impact of social media on young people’s wellbeing and mental health”.—[Official Report, Commons, 20/11/24; col. 250.]
That project will not be very effective if the researchers cannot access the data, so I very much hope that these provisions will be enforced before they start spending money on that.
To be effective and to have the desired effect, we need to ensure that the data for researchers regime, as described in the Bill, is truly effective and cannot be easily brushed off. That is why the Government need to accept the amendments in this group: to bring some clarity and to close loopholes in the scheme as it is outlined in the Bill.
I will briefly summarise the provisions in the amendments in my name. First, we need to make researcher access regulations enforceable in the same way as other requirements in the Online Safety Act. The enforcement provisions in that Act were strengthened considerably as it passed through this House, and I believe that the measures for data for researchers need to be given the same rocket boosters. Amendment 198D will mean that regulated services will be required to adhere to the regime and give Ofcom the power to levy proper remedial action if regulated services are obfuscating or non-compliant.
Secondly, we need to ensure that any contractual provision of use, such as a platform’s terms of service, is unenforceable if it would prevent
“research into online safety matters”,
as defined in the regulations. This is an important loophole that needs to be closed. It will protect UK researchers carrying out public interest research from nefarious litigation over terms of service violations as platforms seek to obfuscate access to data. We have seen this practice in other areas.
Thirdly, we need to clarify that researchers carrying out applicable research into online safety matters in the UK will be able to access information under the regime, regardless of where they are located. This is a basic point. Amendment 198E would bring the regime in line with the Digital Services Act of the EU and allow the world’s best researchers to study potential harm to UK users.
Ensuring robust researcher access to data contributes to a great ecosystem of investigation and scrutiny that will help to enforce an effective application of the law, while also guarding against overreach in terms of moderating speech. It is time to back UK civil society and academic researchers to ensure that policy-making and regulatory enforcement is as informed as possible. That is why I ask the Minister to support these measures.