Liz Kendall

Liz Kendall

Labour — Leicester West

Speaking in the House of Commons on 17 December 2024

Debate

Women’s State Pension Age Communication: PHSO Report

Contribution

I know my hon. Friend cares passionately about this issue and many other issues related to pensioners. I repeat what I said in my statement and, indeed, what the ombudsman said, which is there was no direct financial loss for the women. This is not about the increase in the state pension age; it is about how it was communicated. The research shows that only one in four people who get an unsolicited letter remember receiving or reading it, so sending those letters out earlier would not have made the difference. We cannot justify a flat-rate compensation scheme or, indeed, an individualised compensation scheme on that basis.

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