Baroness Bennett of Manor Castle (GP)

My Lords, it is a pleasure to follow the noble Lord, Lord Kirkhope of Harrogate, and to commend the noble Lord, Lord Holmes, for a very clear introduction to three amendments. The Green group is very happy to support all of them. I apologise to the Committee that was I absent for the last two days of Committee. Once I was stuck in the Chamber and the other day I was unavoidably away, so I apologise for missing some of my own amendments, but I really wanted to speak on these amendments. I will start with Amendment 79. We have just heard a very useful argument for it and I will briefly add to it. Inclusive by design is talking about going beyond accessibility and beyond saying, “We have this thing. What do we do now to make it accessible?”. This starts from the very beginning and takes us back to the social model of disability. Our society and our products are designed to be non-inclusive. That is what we are doing now and that is wrong in terms of allowing so many people to fully participate in our society. It is also always important to make the argument that it is better for all of us, not just those who may have a disability, now or in the future, if products are made to be easy to access so that you are able to do things. There is wrestling with opening a jar or that terrible rigid plastic packaging on toothbrushes and other things that many people struggle with. If you made those things inclusive by design, they would be better for all of us. Following the technological arguments already made, I thought back to when I helped an elderly man attempt to access his banking. It was certainly not accessible to him and, as a friend, I knew his password and everything else because I had to. The machine he had to press was about the size of a matchbox; the keys were on it and I struggled to press them. There was two-factor authentication, and I could not understand the text message or work out which numbers in the text message you were supposed to put in, and I have been using technology for many decades. This is so important and could be a real advance.