Dame Harriett Baldwin

I thank the Minister for advance sight of his statement, and—I do not often say these words—I warmly welcome the decision that he has announced. It seems that the Government have abandoned the risk, posed by their earlier proposals, that they would shutter thousands of local post offices, especially in rural areas. It is a great relief to those in villages and high streets that the Government have listened to the people who engaged with the consultation and the 180,000 who signed our petition, and have heard the calls from the readers of The Mail on Sunday, the Express, The Daily Telegraph and other media outlets, all of whom were outraged by the possibility that the Government would close their much-valued local post offices. By keeping the minimum network size at 11,500 branches, as it was throughout the 14 years we were in government, and by retaining all the geographical access criteria, the Minister has avoided a U-turn. In fact, I would describe what he has done as avoiding a chasm that was opening up in the road in front of him, and avoiding it niftily. The campaign that we led showed how important it is to voice the concerns of the vulnerable, those who are digitally excluded and the small businesses that rely so much on our precious post office network. May I add my thanks for the hard work of every postmaster and postmistress in Britain who keeps that network going? However, it is not all sweetness and light for me today. The post office network, like so many retailers, faces a tax hike—in this case, a hike of £45 million—because of the national insurance increase. Many post offices are also seeing increases of more than 100% in their business rates. The chairman of Post Office Ltd, Nigel Railton, made it clear that it was precisely because of the rising costs resulting from the changes in national insurance and the national living wage that the business needed a fresh start. We cannot claim to support the backbone of the network while breaking its back with tax hikes. The Conservatives have always stood up for our nation’s high streets, and we would introduce a permanent 100% business rate relief for retail, leisure and hospitality businesses whose premises are under the rateable value threshold of £110,000. I have a few questions for the Minister. He announced a requirement for at least 50% of the network to be full-time and full-service. I believe that the number today is 79%. Is that not a downgrade, and what does he expect from the other 29%? Will he confirm that no small rural branches will be consolidated and replaced by city-centre hubs under the guise of this new 50% full-service requirement? Will he please expand on the minimum service that he would expect those smaller branches to deliver? The Minister committed himself to a technology transformation programme to replace the Horizon system within the next five years. I heard about the first two years of funding, but will he give us some details about how the current system will be maintained after those first two years? He mentioned the importance of the post office network, given the number of banks that are closing branches all over the country. Has a new, specific agreement been made with the banks to provide additional support for post office branches in areas where banks are closing? What update can he give the House about the discussions with Fujitsu and its financial contribution towards Post Office redress? The Minister has clearly been forced to listen. He has been forced to do a pre-U-turn on the proposals to reduce the size of our precious post office network. He has been forced to admit that our high streets deserve better than the managed decline that was a risk under those earlier proposals, and this is a victory for all our constituents.