Lord Russell of Liverpool (CB)

My Lords, I will speak to Amendments 8, 9 and 10 in my name, to which the noble Baroness, Lady Brinton, who is outside the Chamber at the moment—I think she is talking to the other Minister—has kindly added her name. I thank the Minister and his officials for the meetings that we have had since Committee to discuss these issues. The three amendments could be called the Newlove and Waxman amendments, because, in effect, they articulate the views and concerns of the late lamented Baroness Newlove and her successor as Victims’ Commissioner, Claire Waxman, about the issues that people on the ground experience in dealing with anti-social behaviour, most particularly the experience of victims. Amendments 8 and 9 seek to improve the accessibility of the ASB case review by removing local discretion over thresholds and the definition of a qualifying complaint, which currently are creating unnecessary barriers for victims. The anti-social behaviour case review was established as a mechanism that allows victims to trigger a multi-agency resolution-focused review of their case, as in the Anti-social Behaviour, Crime and Policing Act 2014, which set out a threshold for when a case review could be activated; it said three—or a different number, as set out under local review procedures —or more qualifying complaints within a six-month period. However, the existing framework gives local organisations enormous discretion in setting local procedures, including defining the number of ASB complaints required and what constitutes a qualifying complaint. Consequently, authorities are able to add their own caveats, which creates yet another postcode lottery for victims. It creates inconsistencies in access to support and it delays intervention in situations where harm is escalating. For example, some authorities refuse to initiate a case review while an investigation is ongoing. Similarly, the 2025 Local Government Association survey found that 62% of respondents applied additional local caveats, such as, as I mentioned, not allowing applications while an investigation is ongoing; requiring applications to be submitted within one month of the last reported incident; refusing a case review if one has already been conducted for behaviour of a similar nature; or rejecting complaints deemed to be “frivolous”, whatever the local authority’s definition of frivolous happens to be. This range of caveats presents a serious barrier to victims being able to seek timely relief. Conditions such as prohibiting applications during ongoing investigations, imposing narrow time limits for reporting or refusing repeat applications, even where the behaviour is continuing, place the burden on the victim rather than on the system designed to protect them. Investigations can take months, during which victims may experience continued harm without any mechanism available to them to trigger a multi-agency response. As I mentioned, “frivolous” introduces subjective judgments that risk undermining victims’ credibility and, in particular, undermining confidence in the process. Collectively, this results in inconsistent access and contributes to the postcode lottery. The Government’s response to these amendments in Committee referenced their newly launched ASB statutory guidance. While the Home Office’s updated guidance encourages a threshold of three complaints in six months, it is not legally binding and does not prevent authorities introducing additional conditions. Therefore, without legislative change, inconsistency and local caveats will continue. These amendments are designed to close these loopholes and establish firm national standards that the system currently unfortunately lacks. Amendment 10 seeks to support the identification of gaps and barriers that victims face in the ASB case review process by ensuring what is surely a no-brainer: the consistent collection and publication of data. In this sort of situation, data really is king. One is flying slightly blind if one tries to make judgments about what is and is not going on if the data which one is relying upon to make those judgments are themselves seriously flawed and, as we have seen, open to individual interpretation to a significant degree across multiple local authorities. In Committee, in response to the amendment that the noble Baroness, Lady Brinton, and I put forward on anti-social behaviour, the Government said they wished to see how the new ASB guidance beds in before considering further legislation. This was the position also on the proposals to require independent chairs for case reviews and to ensure that victims are able to attend, or at least have their views represented. We accept that the guidance needs time to take effect. Guidance is one thing, but if you do not have any meaningful way to monitor whether that guidance is being applied consistently, how it is being applied and what effect it is having then it is quite difficult to judge whether the guidance is doing what you want it to do. Currently, data collection on the ASB case review is sparse, inconsistent and fragmented. There is a patchwork of information and no adequate national oversight. The original legislative framework for the case review requires local bodies to publish the number of case reviews they conduct and refuse each year. However, this information is somewhat meaningless if we do not know the reasons why an application for review was refused. In particular, as we have heard before, local bodies can set their own parameters for qualifying incidents and set caveats on the thresholds. I recognise that the Government have introduced Clause 7 on the provision of information to the Secretary of State, whereby authorities may be required to provide “reports of anti-social behaviour made to the authority … responses of the authority to anti-social behaviour, and … ASB case reviews carried out by the relevant authority”. However, this merely outlines the types of information that the Secretary of State could require from local bodies, which, in the view of the Victims’ Commissioner, does not go far enough. Without proper data, it is not possible to assess whether the guidance is working in practice. In responding to this group, we would be enormously grateful if the Minister could tell us whether the Government will commit to ensuring that the relevant authorities are required by regulations to collect and provide to the Secretary of State the data points as in Amendment 10. Specifically, this would mean information in relation to: first, where local bodies determine the threshold for the case review was not met, by reference to the local review procedures, and the reasons why they made that determination; secondly, the number of case reviews carried out that were chaired by an independent person; thirdly, the number of reviews where the victim or their representative was given the opportunity to attend; and, finally, the number of reviews carried out where the victim or their representative attended the review in person. I hope that we will have a positive response from the Government. I know that the Minister is sympathetic to this. I know that everything cannot be done simultaneously, but the case for more consistency, as required in the first two amendments, and for providing meaningful, useful data to judge whether the new guidance is working is important enough that I hope the Government will give this some serious attention. I beg to move.