B

Baroness Hayman of Ullock (Lab)

Speaking in the House of Lords on 21 November 2024

Debate

Water Bills

Contribution

As the noble Baroness says, there are measures in place for people who struggle to pay for their water and waste services. As a Government we are working closely with the water companies to encourage them to work with vulnerable customers and people who cannot pay their bills. It is very much the water industry’s responsibility to ensure that people can pay their bills, and as a Government we need to work with it to make sure that customers who need support actually apply for it. There are many ways in which water companies can do that, and we would work with them and with Ofwat to make sure that vulnerable customers are properly supported.

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