Member

Ofwat already regularly engages with consumers, water companies and other stakeholders on relevant consumer and environmental matters. For example, Ofwat held several “Your water, your say” meetings as part of the price review process. This gave consumers, ENGOs and other stakeholders a chance to comment on Ofwat’s draft decisions for company expenditure and bills for 2025 to 2030. In addition, Ofwat representatives regularly engage with and meet with a wide cross-section of local and national stakeholder groups, virtually and in person. This includes site visits by the Ofwat senior leadership team to areas of focus for the local environment and to NGOs. For example, the Ofwat senior director, Chris Walters, recently met the Ilkley Clean River Group and the chair, Iain Coucher, visited environmental NGO Surfers Against Sewage on the Isle of Wight. I hope this reassures the noble Lord that this is an ongoing process and is taken very seriously.