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Lord Hendy of Richmond Hill (Lab)

Speaking in the House of Lords on 6 November 2024

Debate

Flight Cancellations

Contribution

It is clearly wrong for the transport provider and the airport to know that a flight is cancelled, but for the passengers not to know. Similar circumstances sometimes apply on other transport modes and it is unacceptable there, too. I agree with the noble Baroness that it is unacceptable: what needs to be done about it is another matter. I will speak further to my honourable friend the Aviation Minister to see what needs to be done to stop this practice. It is unacceptable.

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