Matthew Pennycook

Matthew Pennycook

Labour — Greenwich and Woolwich

Speaking in the House of Commons on 28 October 2024

Debate

Property Management Services

Contribution

I thank the hon. Gentleman for that question, and I am sorry to hear about Paul’s experience with that particular property management company—an experience that will, I know, be reflected in the experiences of many others across the country. There are two existing routes to redress in such circumstances, the property redress scheme and the property ombudsman scheme, to which people can submit complaints. I will happily write to the hon. Gentleman to set out in full the various sources of advice and support and the avenues for redress that his constituent might pursue before we bring in more fundamental changes to the regulation of the sector.

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