B

Baroness Bull (CB)

Speaking in the House of Lords on 24 October 2024

Debate

EU Settlement Scheme

Contribution

My Lords, following on from the original Question, many people encounter problems with their digital status when trying to travel home to the UK in different time zones. There is a staffed helpline, but it operates only during working hours, so people are likely to get an AI-generated webchat response, which is not always helpful. Will the Government commit to providing a people-staffed helpline 24/7 to help people who are trying to return from different time zones?

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