Member

Let us remind ourselves that the public feel very strongly about this. I am sure that noble Lords remember the consultation last year when the previous Government persuaded the train operators to float the idea of closing ticket offices. There was a massive backlash and the idea had to be dropped. If only ticketing could be significantly improved, and if only there could be really simple but basic improvements to the way our trains cater for people with a variety of disabilities, our railways would be very much more popular and profitable. That would solve one of the Government’s problems.