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The Parliamentary Under-Secretary of State, Department for Culture, Media and Sport (Baroness Twycross) (Lab)

Speaking in the House of Lords on 11 September 2024

Debate

Ticket Sales: Dynamic Pricing

Contribution

This Government are concerned to see fans prevented from going to live events by vastly inflated prices. We will launch a consultation in the autumn on options for introducing new protections for fans buying tickets. We welcome the Competition and Markets Authority’s announcement that it has launched a formal investigation into Ticketmaster. As it is a live investigation it would not be appropriate for me to comment on the specifics of that case, but I declare an interest as one of many people who spent a ridiculous number of hours in the queue, only to have the site crash when I got to the ticket selection page, and subsequently to be told I looked like a bot.

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