Member

Over the past five weeks, we have already seen claims for pension credit more than double, and we expect it to keep rising. The noble Lord, Lord Palmer, again raised the important question about delays in processing, which is something the SLSC also raised. I can confirm a delay in processing will not affect someone’s entitlement—so just get the claim in, as it will not affect their entitlement. We are redeploying 450 staff to ensure we process pension credit claims as quickly as possible. So let us join together to get the word out.