Feryal Clark

Feryal Clark

Labour — Enfield North

Speaking in the House of Commons on 2 September 2024

Debate

Technology in Public Services

Contribution

I am sorry, but I want to make some progress. We do not have very much time. As the hon. Member for Oxford West and Abingdon (Layla Moran) highlighted, we need to ensure that the civil service has the digital and data skills needed for today’s challenges and tomorrow’s. We are committed to reducing the Government’s reliance on contingent labour, reducing costs and growing capability for the long term. We have set standards for the digital and data skills that all senior civil servants will need to have and delivered a digital excellence programme that has upskilled more than 1,300 senior civil servants against the criteria. We have also launched a new at-scale digital apprenticeship programme, TechTrack, and rolled out training on AI for all civil servants to build their confidence. Safety will be at the heart of this. Many hon. Members have rightly expressed their concern about the risk of discrimination and bias in AI systems. That is why data and AI practitioners across Government use tools such as the algorithmic transparency recording standard, which was developed by my officials to support the safe, fair and transparent use of algorithms in the public sector. My hon. Friend the Member for Stoke-on-Trent South (Dr Gardner) has highlighted the importance of the safe development of AI. Safety will also be embedded in our new AI Bill, which I can assure the hon. Member for Meriden and Solihull East (Saqib Bhatti) will introduce binding regulations on the handful of companies that are developing the most powerful AI systems of tomorrow. It will also be the foundational principle behind the cyber security and resilience Bill, which will shore up Britain’s cyber-defences and protect our public services in the decades to come. The digital revolution must be safe, and its benefits must also be accessible to everyone, including the vulnerable communities that my hon. Friend the Member for Glasgow West (Patricia Ferguson) talked so movingly about in her speech. That is why we are committed to tackling the connectivity issues mentioned by my hon. Friend the Member for Newcastle upon Tyne Central and West (Chi Onwurah) and by the hon. Members for North East Hampshire (Alex Brewer) and for South Devon (Caroline Voaden) this evening. That includes the 5G innovation regions programme, which has invested over £36 million in 10 regions across the UK. My hon. Friend the Member for Croydon East (Natasha Irons) has spoken about the importance of closing the digital divide. We have spent the summer talking and listening to digital inclusion experts, local authorities and many others who are working on the frontline of digital inclusion, but this is just the start of the conversation. We want to tackle the important issues together, including through inclusive digital platforms such as gov.uk One Login, which offers a straightforward and secure way to access a range of Government digital services. The Government programme will soon expand the routes for proving identity to include those without photo documentation. That will benefit pensioners, students and minors, who are too often excluded.

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