Sir Alan Campbell

Sir Alan Campbell

Labour — Tynemouth

Speaking in the House of Commons on 12 February 2026

Debate

Business of the House

Contribution

These delays are unacceptable and the Government have made that clear. These people have given public service, and it is a matter of urgency to resolve this situation for them. Before Capita took on the administration of the scheme, Cabinet Office Ministers and officials were assured that a clear transition plan would be in place ahead of going live. There have been a number of challenges. The Cabinet Office is working hard to resolve the situation. There is an expert recovery team to work with Capita, but I will ensure that Ministers have heard the hon. Lady’s comments today. If appropriate, they will provide an update on the situation.

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