B

Baroness Twycross (Lab)

Speaking in the House of Lords on 25 July 2024

Debate

Global IT Outage

Contribution

I think we all have huge sympathy for those affected. As the noble Lord rightly says, thousands of people were affected on the day. However, compensation is a matter for the individual operators and subject to consumer rules, which would cover any entitlement to compensation or refunds.

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