Contribution
I congratulate the hon. Member for North Shropshire (Helen Morgan) on securing this important debate. My speech about mobile connectivity in my constituency in the Scottish Borders will echo many of the remarks that the hon. Member for Stafford (Leigh Ingham) has just made—I suspect we will get a lot of consistency across the House.
In an age when digital access is a necessity, too many rural communities remain cut off, not only by geography, but by inadequate infrastructure and poor decisions by mobile phone providers. We often speak in this place of levelling up and ensuring that no part of our country is left behind. Yet for many of my constituents in the Scottish Borders, making a reliable phone call, sending a text or accessing mobile data is still a daily challenge. In some area residents must stand in a particular spot or drive up a hill just to get a signal. That is simply not acceptable in 2026.
Connectivity is about far more than convenience; it is about safety, economic resilience and tackling rural isolation. Farmers operating machinery, elderly residents living alone, small businesses processing payments and families keeping in touch all depend on reliable phone networks. When that signal fails, the consequences can be serious. Rural communities already face longer journeys to hospitals and benefit from fewer local services. Unreliable mobile coverage only deepens the divide between rural and urban Britain.
A point that has not yet been touched on is smart meter connectivity, which is a particular concern in my community. Households have been encouraged to adopt smart meters to improve efficiency and accuracy, yet in many rural areas, poor mobile coverage means that those meters cannot function properly. Constituents are left with devices that cannot transmit readings automatically, undermining confidence in both the technology and the wider energy transition. If rural households are asked to modernise, the supporting infrastructure must be fit for purpose.
I am also deeply concerned by the decision taken by many mobile phone providers to switch off their 2G and 3G network signals. While modernisation is undoubtedly necessary, those networks remain the only reliable options in many rural areas. Turning them off before robust 4G or 5G alternatives are fully in place risks leaving residents with worse service than before. That decision affects not only phones, but telecare devices, alarm systems, payment terminals and agricultural equipment. Vulnerable individuals who rely on telecare linked to legacy networks could face serious risks if signals are withdrawn prematurely.
I know from my own experience driving around my Scottish Borders constituency, and from speaking with my constituency neighbour, my right hon. Friend the Member for Dumfriesshire, Clydesdale and Tweeddale (David Mundell), that we are finding it increasingly difficult to do our work as MPs. In the past, we have had relatively good mobile phone signal, but because network providers have decided to drop the service, we have lost the ability to use our phones. When we raise that with the phone providers, they say that it is all fine. The hon. Member for North Shropshire made this point in relation to the Ofcom data. I believe that for Ofcom, EDGE signal, or E, is sufficient, but to make a phone call, access emails or use any other basic phone functions, the E signal is simply not sufficient.
Similarly, I do my weekly commute along the east coast main line from Berwick-upon-Tweed station to Kings Cross. In the past, I had a very good signal for the duration of the journey. Now, I get usable signal—not the signal that appears to satisfy Ofcom—only when I am in the centre of Newcastle station, the centre of York station or approaching London. Unless I can get LNER wi-fi, I cannot effectively use my phone anywhere else in between.
Telecoms companies have commercial interests, but they also have responsibilities. I urge the Government to engage closely with providers to ensure that no community is left without reliable service as networks evolve. The shared rural network is welcome, but delivery must be accelerated in the Scottish Borders, across Scotland and in all parts of rural Britain. Rural Britain does not seek special treatment—only fair treatment. Reliable connectivity is essential to economic growth, public services and community life. If we are to build a truly connected United Kingdom, rural connectivity must be a priority, not an afterthought.