Mims Davies

Thank you, Madam Deputy Speaker, for allowing me to contribute to this important debate on an issue that affects so many of my constituents and matters so much to us all. I thank the hon. Member for North Shropshire (Helen Morgan) for opening it, and for resecuring it from the Backbench Business Committee. I echo many of the sentiments expressed by my hon. Friend the Member for Berwickshire, Roxburgh and Selkirk (John Lamont). I felt like he was reading my speech, but I found it particularly interesting to reflect that my constituency is between 30 miles and 60 miles from Westminster. I think that sums up some of the challenges that we all face in this area. My constituency of East Grinstead, Uckfield and the villages contains many very rural areas, as well as parts of Haywards Heath and Burgess Hill, and mobile connectivity is a major issue that people write to me about and raise with me in person in and around the constituency. It is with great sadness that I tell the House just before Valentine’s day that, since the boundary changes, I have had to leave one of the longest relationships I have ever had—with Vodafone. It was failing and, yes, I walked out. I am afraid that connectivity, particularly where new housing has been built, has been dire. I have said to my family, friends and colleagues, “Don’t bother to call. You won’t get through.” I am a bit embarrassed to say this, but I recently semi-kidnapped one of VodafoneThree’s parliamentary affairs gentlemen—he knows who he is—to drive him around my constituency and show him where the actual signal simply does not match what the company has on its maps and what it sells people in its shops. Throughout 2025, I met mobile providers and ran a constituency survey. I am grateful to all those who contributed. Around 90% said that they have been affected by a complete lack of service, and 132 reported that they rarely or never have a signal. The areas of my constituency that are most affected are the chronic notspots of Horsted Keynes, Fairwarp, Maresfield and the wider Ashdown Forest, Wivelsfield and Isfield. People in those areas said that they never have a signal, despite constant complaints to their providers, and that their visitors are surprised that there is “no decent signal in 2025”. I represent a rural Sussex constituency, but it has areas that are more urban, and people there report problems too. Constituents in East Grinstead say that the signal in the town centre is almost unusable, and miles away on the outskirts, such as down in the village of Ashurst Wood, there are near dead zones where—as the hon. Member for Stafford (Leigh Ingham), who is not in her place, described—going online is near impossible. My parish councils have been doing much of the heavy lifting in representing the concerns of people across the constituency. People’s calls drop out, they are cut off in the event of a power cut, they are unable to do online banking, and their purchases fail because verification codes sometimes take days or do not come at all. For self-employed people, remote workers and people who are trying to run small or micro businesses—a large number of the businesses in my constituency—these are serious challenges. Seventy-seven local businesses said they regularly experience severe disruption. If we want growth to support jobs and get the economy going, this is a clear infrastructure need. It is an economic issue and a public safety issue; in the event of a power cut, people cannot rely on wi-fi calling. This is a serious issue, and it endangers lives. I also absolutely agree with the point about smart meter failings. One of the most egregious issues that I have had happened during a recent office move. It took me one month to finally get a connection from the guys at BT Openreach. That is one month of my constituency office having no broadband! I would love for the Minister to meet me and many of us, because we are universally connected by the fact that we have no connectivity. This needs to be seen as an essential service, just like water—but do not get me started on that.