Lord Sandhurst (Con)

My Lords, Amendments 58, 59 and 60 are intended to strengthen the role of the Victims’ Commissioner. They would ensure that the commissioner can more effectively promote the interests of victims and witnesses and respond to cases that have wider public policy relevance. Amendment 58 clarifies that “the Victims’ Commissioner may take discretionary steps to support individuals who assist victims of crime”. The amendment was brought about following the recent case of Mark Hehir, the bus driver who courageously intervened to prevent one of his passengers being the victim of theft. His actions were nothing short of heroic. He placed himself at real risk to protect passengers and members of the public. His decisiveness in a high-pressure situation should be applauded. Public recognition of his bravery has been strong. A petition in support of him gathered over 140,000 signatures. This demonstrates the widespread view that those who act courageously to protect others should be commended and supported, not left vulnerable to professional or personal consequences. The case highlighted the gaps in protections for citizens who step in to assist victims. Ordinary people who act responsibly should not face penalties or career repercussions for doing the right thing. Amendment 58 would go some way to addressing that gap. By explicitly allowing the Victims’ Commissioner to support individuals who assist victims, the amendment would ensure that the commissioner can take discretionary action in cases of public significance, such as providing advice, engaging relevant agencies or highlighting best practice. The amendment represents a practical safeguard for citizens such as Mr Hehir and a clear statement that society values and protects bravery and civic responsibility. If individuals such as Mr Hehir do not deserve protection, it is difficult to see who does. This is about recognising heroism and ensuring that those who intervene to protect victims are not left unsupported. Amendment 59 proposes the removal of the statutory restriction that currently prevents the Victims’ Commissioner exercising functions in relation to an individual victim or witness. We welcome the expansion of the Victims’ Commissioner’s powers in Clause 8, but would like to understand why the Government have included a restriction to the expansion. By removing the restriction entirely, the amendment would ensure that the commissioner can intervene in such cases without procedural or statutory impediment. It is important to stress that this amendment does not seek to replace existing complaints mechanisms; nor does it transform the commissioner into a case-by- case complaints handler. Instead, it would empower the commissioner to identify and address systemic issues revealed through individual cases, providing a crucial bridge between personal experiences and broader improvements in policy or practice. In doing so, it would strengthen the commissioner’s statutory remit to promote the interests of victims and witnesses rather than limit it. Amendment 60 takes a more targeted approach, should the Minister oppose Amendment 59. It seeks to limit the restriction on the Victims’ Commissioner exercising functions in individual cases to circumstances where there are ongoing criminal proceedings. This would strike a sensible balance, preserving the integrity and independence of live judicial proceedings while allowing greater engagement with victims and witnesses outside the live court processes. By doing so, it would ensure that the commissioner’s statutory role in promoting the interests of victims and witnesses is meaningful and practical rather than being constrained by overly rigid restrictions. Amendment 60 seeks to allow the Victims’ Commissioner to request information from agencies, to monitor how individual cases are handled and to promote good practice where lessons from a single case could benefit other victims or witnesses. It would maintain the commissioner’s ability to drive improvements and to highlight systemic issues, without creating any conflict with ongoing judicial processes. These amendments are designed to enhance the Victims’ Commissioner’s role in supporting victims and witnesses, to ensure that individual cases can inform systemic improvements, and to promote best practice. I look forward to the Minister’s response. I beg to move.