L

Lord Scriven (LD)

Speaking in the House of Lords on 28 April 2026

Debate

Pension Schemes

Contribution

My Lords, I am agnostic about insourcing or outsourcing. What I want is good service for the pensioners. Just to give an example of how insourcing might not always go right—and I appreciate that the Minister will probably have to write to me on this, because I am going slightly tangentially—the NHS Business Services Authority is an insourcing organisation for NHS pensioners. Given the failure that we have at the moment in that scheme, I ask the Minister: what steps could the Government take to ensure that the significant delays that NHS Pensions, in applying the annual inflation increase to pensioners who have been flagged for manual reconciliation due to their lifetime allowance, can be dealt with and solved, so that those pensioners who are waiting for their annual increase this year and from previous years get that annual increase, which they are entitled to under the 1971 Act?

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