Helena Dollimore

I thank the right hon. Member for Herne Bay and Sandwich (Sir Roger Gale) for securing the urgent question. The disruption caused by this incident has been extremely distressing for my constituents on the Sussex-Kent border who are served by South East Water. Many residents and businesses were impacted, and it is right that the chief executive and the chairman of South East Water have resigned. I urge the Government to look at the terms of the company’s licence and whether they have been breached. We are here in the Chamber again discussing another major water outage—as the Minister knows, there have been two major outages in my patch—and we see the same mistakes and failures repeated time and again by the water companies. The Environment, Food and Rural Affairs Committee looked at the issue and found that the water companies need to have clear plans of action in place, including for providing water stations in the right places, such as those that people can get to without a car, and they need to think about the impact on businesses and maybe deliver water to them to keep them open. All of those things are forgotten every time, so will the Minister instruct all water companies in the country to have detailed emergency response plans in place for every constituency in the country and ask that they work with local MPs on them? We are the people who can get the contact details for the local headteachers and vicars, as I had to last Christmas eve, who can set up water stations, but the water companies need to do the planning before disaster strikes and people lose water. I urge the Minister to look at such measures.