Jen Craft

I completely agree. We have waited since the inception of the railways for them to be accessible. As anyone who, like me, is a bit of a rail geek and enjoys a trip on a stream train of a weekend will know, railways in the past were not designed with access for all in mind, and we can and must do better. If a train station lift breaks overnight, wheelchair users who travel regularly on the train might find themselves in a position where they are unable to travel to work or school, visit family or get to their local hospital. That is not inconvenient; it is unacceptable. The lifts are currently out of service at Tilbury in my constituency, and the solution that is being offered is for people to travel on to the next stop, change trains, go round and come back. It is completely and utterly unacceptable. This sentiment is not reflected in the way we currently talk or think about service provision for disabled people. We urgently need a change of mindset, recognising that accessibility is a non-negotiable matter—it is the bare minimum. At my local station in Grays, we have been waiting for operational lifts for years. Although c2c received a grant under the Access for All scheme, the lifts have been a categorical failure. As the fourth most used station in the east of England and a busy transport hub, it should have the proper infrastructure. The lifts were initially promised for late 2024, but they were not delivered until August 2025. They did not work—in fact, they have never worked. They frequently break down. Now, due to quite a lot of persistence from me, they are finally being torn out and replaced. This has had a significant impact on my disabled constituents. One woman told me that she was trapped in a lift for 35 minutes and had to be removed by firefighters, while another told me that her husband is reluctant to use the station because he has chronic obstructive pulmonary disease and struggles with stairs. It is just such a shame that these brand-new lifts, which were promised under an access scheme, are out of order so very often. I am very pleased that the Bill will bring Network Rail, which is responsible for providing, servicing and now replacing these lifts, into Great British Railways. It is absolutely right that the organisation becomes part of a unified, publicly owned body that is accountable to all the passengers who rely on it. I am hopeful that this added accountability will help to foster genuine progress on accessibility.