Jen Craft

Jen Craft

Labour — Thurrock

Speaking in the House of Commons on 10 June 2026

Debate

Railways Bill

Contribution

I thank the hon. Lady for her intervention. I find that quite unusual, as, having travelled on privatised trains for a number of years, I am very familiar with dirty, unreliable trains, and GBR will finally unite rail and the networks to enable them to turn those things around, ensuring a rail network that delivers for all who use it and puts people over profit, which is absolutely fantastic. It is absolutely crucial that there is added accountability in a rail service. If amendments 70 and 71 are given proper consideration, we could really see a turning point in how disabled people who regularly use the rail network are viewed. We have to consistently get the basics right. We need lifts that work, ramps with railings and staff on hand to help people on and off the trains. We also need these things to be reliably available. With Great British Railways, we also have the potential to use the power of procurement to ensure that trains are fully designed to meet the needs of all passengers, instead of being designed around one bloke with a briefcase travelling to and from the office, as they were in the past. In the modern world, so many different people use the train, and we have an opportunity to have a rail network that services all who use it. With Great British Railways, we have the opportunity to go further still by being more innovative and forward thinking in our efforts to support disabled passengers. I would like to shout out Railscape, a business operating locally to me, which has been developing an interactive model that allows neurodiverse people in particular to look around the station ahead of time. When neurodiverse people are looking at getting into the workforce and travelling to work, a huge barrier is anxiety over how to navigate a rail station—where the ticket barriers are, where to buy a ticket and so on—and this model allows them to plan ahead of their visit and see where they are going. I hope that this is the sort of work that Great British Railways will encourage and incorporate, as it is a fantastic example of how important it is to actively promote the interests of disabled people.

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