Sojan Joseph

I beg to move, That this House has considered water supply in Kent. It is a pleasure to see you in the Chair this afternoon, Mr Twigg. I am grateful to colleagues for coming to the debate, but it is disappointing that we are having to have it at all, after the fourth incident—and the third major one—disrupting the supply of water to South East Water customers in six months. Between November and December, approximately 24,000 customers experienced low water pressure or little to no water supply. When supplies were restored, a boil water notice was issued. In January, about 30,000 customers again had to put up with little or no water supply. In April, around 6,000 customers experienced water supply problems, which South East Water said were “caused by a burst water main.” At the end of May, as we know, customers had to cope for 11 days with interruptions to their water supply. On that most recent occasion, around 22,000 customers across Kent, including roughly 4,000 in my constituency, were impacted. Last week, during an urgent question secured by the right hon. Member for Herne Bay and Sandwich (Sir Roger Gale), I spoke about how, like many of my constituents, I have lost all faith in South East Water due to its repeated failures. Access to clean, reliable water is not a luxury; it is a fundamental expectation. When people turn on their taps, they should be able to rely on a consistent supply of water. That is the absolute minimum any water company should guarantee, but all too often South East Water is not meeting that minimum expectation. The repeated disruptions are not only inconvenient but deeply distressing for residents, who should be able to rely on water. The impact of these repeated failures is evident from the Consumer Council for Water report last week, which showed that trust in South East Water had been “materially weakened”. More than half of those surveyed now store bottled water at home in case of future incidents. The most recent incident occurred during a short period of hot weather, when the consequences of shortages can be especially acute. It affected households; farmers, whose livelihoods depend on a steady supply of water; and vulnerable individuals in care homes, where continuity of basic services is critical to wellbeing and safety. The wider economic impact must also be recognised. Hotels, restaurants and pubs across parts of the county were forced to close, losing vital income during what should have been a busy period coinciding with the school half-term holidays.