Member

Finally, I turn to Amendment 115, tabled by the noble Baroness, Lady O’Neill. I am not persuaded that this approach is necessary. Since 2024, the regulator has implemented a proactive consumer regulation regime, including routine inspections of large landlords and the introduction of consumer gradings. Mandating tenant-triggered inspections risks cutting across this approach, potentially diverting regulatory resource away from higher-risk providers or issues and undermining the regulator’s ability to act independently. Tenants have clear and established routes to escalate concerns, from the internal complaints procedure to the Housing Ombudsman. The Housing Ombudsman can then refer a complaint to the regulator where they suspect an issue at the level of the landlord. Given these reasons, I kindly ask noble Lords not to press their amendments.