M

Member

Speaking in the House of Lords on 16 June 2026

Debate

Civil Aviation (Consumer Protection and Regulatory Reform) Bill [HL]

Contribution

IATA has been mentioned on the previous two groups, and it has been doing a piece of work for quite a long time, looking at the codes around disabled people. As a disabled person, you need to be an expert in every airport and every airline to know what code you are. Anything we can do to pick up the pace on that would be helpful. Official reports boast a satisfaction rate of 82% among disabled passengers, but this figure masks a terrible brutality for the remaining 18%. When the system fails them, it is not merely an inconvenience; it is a loss of autonomy, and a lot of disabled people will call it humiliating. There are lots of problems if you are stuck on a plane for several hours after it has landed. How do you go to the bathroom? What about all the other things that need to be taken into account?

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