Member

IATA’s regulations say that lithium batteries, which each weigh between 3 and 5 kilograms, must be carried on to the flight by the passenger and put in the overhead cabins—that is hard enough for me, with my arthritis. By contrast, as I said, acid batteries must stay in the chair. Mine weigh 13 kilograms each, and I have two of them. This man said, “You personally have to carry both of them on to the aircraft yourself”. I said, “I can’t do that”. So he said, “Right, you’re not going on this flight or any other Wizz Air flight going out of Bucharest for the rest of the day”. I had to pay €900 to get the last seat on a British Airways flight out four hours later. I could not get anywhere with it because, just as with the captain in the other story we have heard, the decision of the flight services manager is final, so there was no consumer support whatever. I will not use Wizz Air now.