M
Member
Speaking in the House of Lords on 16 June 2026
Debate
Civil Aviation (Consumer Protection and Regulatory Reform) Bill [HL]Contribution
The noble Baroness, Lady Grey-Thompson, also tabled an amendment on complaint routes. Clear and effective complaint processes are essential, and we recognise the challenges disabled passengers can face. Clause 1 already provides the power to act where improvements are needed, on the basis of evidence and consultation. I therefore ask the noble Baroness not to press the amendment.
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