Member

Finally, my Amendment 59A—which has been squeezed in here to make it a convenient group, although it is not strictly connected to what I have been saying so far—concerns industrial action. We have to realise that one of the threats to a good consumer experience is industrial action. Questions arise about all the inconvenience that we have talked about and that we are happy to attribute to airlines, saying that they should be blamed for it and execrated for their failures. But, of course, in large measure outside their control is a further source of annoyance, cost and expense to passengers—industrial action.