Member

Amendment 21 asks for something entirely reasonable: evidence before intervention, proportionality in design and proper consultation with the firms that will be expected to deliver it. None of this is to deny the importance of access to in-person banking; I have heard and agree with a lot of what has been said about its importance. For some customers—particularly those with disabilities, people in vulnerable circumstances and those who are digitally excluded—it can be essential. We therefore welcome the banking sector’s commitment to establish 350 banking hubs, as well as the 240 or so that are currently up and running. These banks recognise the power of direct access. Like my noble friend Lady Noakes, I see merit in a flexible, and possibly voluntary, approach.