Mary Creagh

It is a pleasure to respond to this afternoon’s debate on behalf of my colleague the Water Minister, my hon. Friend the Member for Kingston upon Hull West and Haltemprice (Emma Hardy), who is sadly unable to be with us because she is attending an international conference on the marine environment. I thank the hon. Member for Honiton and Sidmouth (Richard Foord) for raising this important issue. This Government are absolutely determined to fix our broken water system. As the hon. Gentleman has rightly set out, the situation we inherited was one where pollution warnings and sewage discharges were commonplace; where regulation was stripped back; where water companies were allowed to mark their own homework; and where there were simply no penalties for failure, with incompetence and pollution rewarded. That stopped with this Labour Government. Not only have we taken action over the past two years; we have seen action this week, with the Secretary of State for Environment, Food and Rural Affairs sending a letter to the regulator about the investment plans for Thames Water. That action is ongoing. The River Otter reflects the previous failure. It is poor in the upper reaches, has moderate water quality in the middle and is poor again downstream, with excessive nutrient levels across the catchment. South West Water has not met the standards that people rightly expect. At Honiton, the sewage treatment works has exceeded its permitted flow limits and its performance has fallen short. That is not acceptable, because rivers like the Otter are not lines on maps; they are places where families walk, children explore, and where our nature and wildlife thrive. They are part of our shared national inheritance, and they deserve better. We recognise that nutrient levels in the River Otter are too high. That leads to excessive algal growth that harms local wildlife, and the Environment Agency has, under this Government, stepped in, challenging South West Water, increasing oversight and requiring improvements. South West Water has had to fix failures in how it monitors and manages its network. Spill levels, as the hon. Member has set out, have been unacceptably high at some sites. Regulators have made it clear that that must improve. We are seeing early improvements, but there is still much more to be done, and we will hold South West Water to account until it delivers. The Environment Agency is expanding monitoring of the river, and it welcomes the support of local groups, including the Otter Valley Association and Otter River Catchment Action, ORCA. I echo the hon. Member’s tributes to Bruce McGlashan. After 32 years working for the Environment Agency, he retired and had to carry on doing what he was doing as an Environment Agency officer. I send my condolences to his family. I pay tribute to Peter Williams, too—I thank them both for their incredible efforts. I watched the “Dirty Business” documentary about the water industry, and was absolutely furious, seeing the scale of deregulation under the previous Government. Of course, the water companies could do their data dumps, but without a PhD in mathematics, no one could reverse-engineer the maths to see what was really happening. There are arguments about the data and the sources, which I will come to, but I first put on record my thanks to those people for their work collecting data, raising concerns and building the evidence needed to drive positive change. I pay tribute to similar groups up and down the country who are helping us to hold polluters to account. We will secure a fair deal for customers, we will rebuild public trust, and we will protect the environment to support health, nature and our economy. The Environment Agency has identified agriculture as the largest source of pollution in the Otter, and we are taking action to tackle it. We are creating a single, clear set of rules for farmers. We are doubling farm inspections, enabling at least 6,000 inspections a year by 2029, while working with farmers to raise their standards. That is an increase from around 700 inspections in 2021. We are increasing funding for environmental land management schemes from £800 million in 2023-24 to £2 billion by 2028-29. That funding targets crucial issues, such as improving water quality. We are also taking decisive action on sewage pollution, strengthening enforcement and holding water companies to account. We have £104 billion of private investment from water companies to upgrade our ageing, creaking, leaking water infrastructure. That includes more than £10 billion to improve around 2,500 storm overflows in England by 2030 and £4.5 billion to reduce nutrient pollution over the same period, including upgrades to nutrient removal at Feniton treatment works. We have set a target in our environmental improvement plan to reduce phosphorus from waste water by 55% by 2030, putting us on track for an 80% reduction by 2038. We are well on our way to delivering that, and phosphorus removal improvements were completed at Churchinford treatment works in 2024. We are requiring water companies to ringfence investment so that it is spent on infrastructure upgrades and not diverted elsewhere, and we have, as the hon. Member notes, introduced the Water (Special Measures) Act 2025 to raise standards and enforce accountability. As of 1 April 2026, water companies must publish annual pollution incident reduction plans. Under the previous Government, reduction plans were voluntary. Now they are mandatory and public, so that everyone can see what the water companies have set out to do. The Act introduced a requirement for spill monitoring at all emergency overflows, matching the pre-existing requirement to monitor discharges from storm overflows—those are two separate things. It has also given regulators powers to ban bonuses for executives at failing water companies and pursue criminal charges against bosses where needed. We have already stopped more than £4 million in bonuses for the bosses of polluting water companies. This month, we fined South West Water more than £1.8 million after the Brixham water supply incident, which involved cryptosporidium from agricultural run-off. That is a record penalty for a drinking water offence, reflecting the seriousness of the company’s failure. Where water companies fail, this Government act. I am concerned to learn that South West Water has made statements to local communities that did not accurately reflect the full position. In relation to Honiton, the company told a local group that it had sought a tighter permit limit. That was incorrect. The Environment Agency challenged that directly. The company has since acknowledged that its statement was not a true reflection of events, apologised and committed to issuing a formal retraction. This is what accountability looks like, and we will continue to enforce it. I hope that the hon. Gentleman can reassure Marc Astley and the 50,000 petitioners that we are taking action to tackle bonuses given through back-door retention payments. Companies must comply with the spirit as well as the letter of the law. I am also concerned to hear from the hon. Gentleman that the gorgeous beach at Budleigh Salterton has lost its blue flag status, given that it is a designated bathing water site. We have designated more sites in order to force water companies to up their game, but this is not how it is supposed to happen; beaches are not supposed to lose their blue flags. We will look into that issue. Unlike the previous Government, we are committed to stopping pollution before it starts. If we take rainwater out of our sewers, we reduce pressure on the system and cut storm overflow spills. Capturing rainwater where it falls reduces the amount of water entering the network. It is estimated that the average household roof collects 85,000 litres of rainwater each year—equivalent to around 4 trillion litres, or 1.6 million Olympic-sized swimming pools, annually across the UK. Of course, that all runs off and is lost, and then we enter summer, there are heatwaves and drought ensues. Managing that water better can reduce discharges into rivers, like the Otter. In the clean water Bill, which will be introduced in this Session, we will commit to ensuring that regulatory mechanisms and funding support the delivery of solutions. We want to maximise the opportunities offered by better managing rain where it lands. That approach will benefit communities and the environment, prevent flooding and help with urban development, ensuring that policies and services work better to deliver. We recognise that the water sector does need reform. The clean water Bill will deliver on commitments in the White Paper, driving reforms to transform the water system for good and secure a sustainable system for future generations. It will establish an enhanced regional planning function to help identify lower cost, higher impact solutions across whole catchment areas—looking at the entire river from source to sea, instead of at individual works—and considering opportunities across sectors. That will improve water quality and supply. It will also enable a greater uptake in preventive interventions and nature-based solutions to reduce long-term costs and improve resilience. The Government are committed to improving the regulation of private sewerage to reduce pollution from those systems, which I am sure the hon. Member is aware of. We recognise that the current sewer adoption arrangements need review and will consider how to enact that change. On the Otter, the Environment Agency’s team carried out over 900 inspections in Devon and Cornwall in 2025-26, including unannounced visits, prioritising the most environmentally sensitive sites, some of which will have been in the Otter catchment. The Environment Agency is currently investigating potential offences at Ottery St Mary’s sewage attenuation tank. It is in the process of agreeing an enforcement undertaking with South West Water and investigating event duration monitoring data from the site. I am sure that will be of interest to the hon. Member, to the campaigners and to everybody who cares about this precious river. Our water system has not worked as it should, but the Government are taking strong, robust action to fix it. We are acting to clean up rivers and to hold the water companies to account for their pollution, their neglect and their negligence, and we are stopping them from marking their own homework. We are securing record investment to rebuild infrastructure, tackling pollution at its source and restoring trust in this damaged industry. We are delivering a cleaner, healthier River Otter for future generations to enjoy. Question put and agreed to.