Michelle Welsh

I absolutely agree. In fact, some of the accounts that I have been given by prison staff, particularly women prison officers, are deplorable. The inspectorate notes: “There had been two self-inflicted deaths in the previous two years and support for those at risk of self-harm was weak.” The rate of self-harm had increased by 50%, and the number of serious incidents requiring hospital had doubled. The risks cannot be allowed to continue. More must be done to support prisoners and to support staff in addressing these issues. I am also concerned that the processes for notifying the prison of a risk to life are wholly inadequate. The information that is publicly available directs individuals to the Safer Custody line, yet there appears to be insufficient training for operators handling potentially life-threatening situations. My team and I have frequently found ourselves guiding operators through the appropriate steps or being placed on hold while advice is sought from a supervisor. In some cases, we have been asked to leave a voicemail, with a response promised within 24 hours. That is for somebody who is threatening to take their life, I hasten to add. If a prisoner is actively attempting to take their own life, I think we can all agree that 24 hours is far too long. When we are put through to the orderly officer’s line, there have been numerous occasions on which no one answers and we are forced to leave a voicemail on a separate line. On the occasions when we do speak to the officer, we are reassured that a welfare check will take place, but we have found that those checks often do not take place or that, when they do, an officer simply looks through the door before moving on. These concerns are reflected in the inspectorate’s findings. Care plans under assessment, care in custody and team procedures were judged to be poor, with most prisoners not engaged in education, training or work, and with few meaningful activities identified to support them.