Satvir Kaur

of course I would be happy to meet my hon. Friend to discuss that matter. We will be launching the national school of government, which will ensure that we have a civil service fit for purpose, not on

The hon. Lady is absolutely right that the situation is completely unacceptable. I offer my support to her and her constituents in any way that I can. When I met representatives from Capita last week,

My hon. Friend is right to highlight that outsourcing by default does not work, and I agree with his assessment of Capita’s unacceptable failures. Our priority remains supporting those impacted and ac

I thank my hon. Friend for his engagement on this issue, which we have spoken about several times; he is a powerful advocate for his constituents. He will understand that we are currently prioritising

The hon. Gentleman is completely right: those who have given a lifetime of service expect and deserve better. The Cabinet Office has held Capita to account robustly, using all commercial levers. Capit

I met Capita’s senior leadership last Wednesday, and told them directly that their operational failures, missed targets and escalating backlog are completely unacceptable. The Cabinet Office continues