Lilian Greenwood

It starts with the issue of need. The point at which the child became eligible for disability living allowance marks the start of the qualifying period, even if that precedes the point at which parents make a claim. Understandably, when parents are in very difficult circumstances, their first thought is probably not about applying for disability living allowance. For children who are severely disabled at birth, the qualifying period can start at birth. The date of claim is usually the date the request for a claim pack is received. Provided that the customer returns the claim form within six weeks, the date of claim will be treated as the date that the claim form was requested. The Secretary of State also has the discretion to extend that period beyond six weeks if the delay is considered reasonable. In the sort of circumstances that my hon. Friend the Member for Sherwood Forest has described, we can understand how those issues can arise. If a child sadly has an end-of-life diagnosis, special rules are rightly in place. Those claims are always fast-tracked and the three-month qualifying period does not apply. The highest rate of the DLA care component will be paid from the date of the claim. My officials are currently exploring options to enhance bereavement support for parents through the social security system, and we will continue to engage with stakeholders as that work develops. Given that this debate stems from concerns about how quickly families get the support they need, it is worth highlighting that we have recently made significant improvements to waiting times for new child DLA claims. People are not waiting nearly as long as they did for their claim to be processed. My hon. Friend rightly highlighted the need to address long waits.