Richard Foord

Richard Foord

Liberal Democrat — Honiton and Sidmouth

Speaking in the House of Commons on 4 February 2026

Debate

Civil Service Pension Scheme: Administration

Contribution

I was contacted by a constituent who is a former civil servant. They waited on the so-called helpline for over two hours on six occasions and were cut off continually. It is a contradiction in terms to call it a helpline. Does the hon. Member agree that that is completely unacceptable behaviour from Capita?

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