Lorraine Beavers

I totally agree; this is not any way to treat our civil servants. Elaine has been waiting for a pension forecast since early December. She came to see me in January because she cannot plan her retirement at all. She does not know whether she can retire, when she can retire or what income she will have. Julie partly retired at the start of January after applying for her pension back in August. She has still not been paid. She waited five hours on the phone and was told that no timescale could be given. She and her family are worried about paying bills, growing debts and whether her pension will be backdated. Paul retired from the Ministry of Defence last July, but seven months later he has not received any pension and is living off his savings, with no clear answers. Alison retired and sent in her paperwork in September. She was told that it would be done by December, only to be told later that there was no record of her case and she should write to a PO box address. Paul retired after 30 years of service. His forms were sent in on time. He has received no lump sum, no pension and no timescale. Julie has worked for the Department for Work and Pensions for 26 years. She carefully planned partial retirement and sent her forms months in advance. Her retirement date is now close and yet she still has no pension forecast. Diane contacted my office about her husband, also a civil servant, who was diagnosed last year with a serious brain tumour. They have been waiting months for a pension forecast so that they can plan their future.