Sally Jameson

It is a pleasure to serve under your chairship, Ms Lewell. I refer Members to my entry in the Register of Members’ Financial Interests, which declares my various union memberships. Many Members have made very valid points, and I will try not to echo them. To follow on from what my hon. Friend the Member for Cramlington and Killingworth (Emma Foody) said about MyCSP, I know from personal experience and the experience of my colleagues in the Prison Service that it was absolutely appalling—and, just when we thought its incompetence could not get any worse, it managed to surpass itself. I do not think any of us shed a tear when it had the contract taken away. I am sure that Capita is full of excuses, saying “We had a terrible inheritance, because MyCSP did x, y and z”, and that is true, but Capita has huge resources of people and money, and it should have known what it was letting itself in for. It should have known how bad MyCSP was and how bad the backlog was, and if it could not do the job, it should not have taken on the contract. I have constituents like Billy, who was considering taking partial retirement but now does not want to because he does not know if he is going to get his money. He is scared, and he is denying himself time away from work and partial retirement because of how appalling Capita is. Will the Minister tell us what review will be done of the mismanagement of the contract, but also of how the was decision taken? I appreciate that it was taken by the previous Government, and that the Minister cannot answer for that, but what official advice was given to Ministers in the previous Government about the contract? In particular, what advice was given about break clauses? This is abject failure and we should be able to get out of the contract. What were officials in the Department advising Ministers about that? I am afraid to say that this level of failure requires accountability, and people who were involved in the procurement should never be involved in procurement for a Government contract again. We need to know who they are and what price they are going to pay, because, yet again, taxpayers are footing the bill for failure, and it is totally unacceptable. This was not Capita’s first rodeo; it has been on the failure train many times before. The fact that it was given another contract is deeply worrying. Will the Minister confirm that Capita will not be allowed to bid for any future Government contracts, at the very least until this issue is resolved and the taxpayer has been compensated for what it has had to pay for to date? As far as I am concerned, this kind of thing should be brought back in house, so I am also interested to know what work is being done to see whether that is possible.