Lorraine Beavers

It has been a pleasure to serve under your chairship today, Ms Lewell. I thank all Members who attended the debate this morning. I called this debate because constituents of mine in Blackpool North and Fleetwood, and others across the country, suffered stress, uncertainty and serious financial difficulties because of Capita’s poor administration of the civil service pension scheme. This situation is not acceptable, and it is clearly a failure. Although I appreciate the Cabinet Office’s action of offering interest-free loans of up to £10,000 and bringing in additional civil servants to help fix the problem, this situation should never have been the case in the first place. It is essential that the process is accessible. Only yesterday, I heard that the DWP is asking applicants for personal financial information. No scheme member should have to go through that; it is not their fault that the scheme has not been managed properly. I am grateful to the Minister for her answers, and want to remind her again of the commitment that our party made before the election to begin the biggest wave of insourcing in a generation. This situation should serve as a reminder of precisely why we made that promise. Civil servants like all of those who have written to me and visited my office in the past few months have worked immensely hard throughout their careers and delivered for our country on a daily basis. It is right that we now work urgently to remedy this situation for them by clearing the backlog and compensating those impacted in the short term, and by ensuring that this disgraceful failure never happens again in the long term. I hope that the debate has gone some way towards making clear the strength of feeling amongst our constituents and that it will ensure that they get the service that they deserve. Question put and agreed to. Resolved, That this House has considered the administration of the Civil Service Pension Scheme.