David Mundell

It is a pleasure to serve under your chairmanship, Mr Stringer. I am grateful to my hon. Friend the Member for South Shropshire (Stuart Anderson), and to the hon. Member for Corby and East Northamptonshire (Lee Barron) for a useful tip; perhaps if I had put my grandson Theo’s birthday card in a parcel, it might not—even though posted first class from Moffat to Troon—have taken three weeks to arrive. Fortunately he is only two, so he has not held it against me, but my constituents have had similar experiences. First, we have to pay tribute to our posties, because what is happening is not their fault. It is the direction that is coming from above that is at fault, and the obsession with parcels. Royal Mail is meant to deliver mail, not just parcels. It is not a parcel delivery company. I hope the Minister can reinforce that message. In my constituency, Royal Mail has taken many steps to make it less attractive for people to post mail, particularly, as the hon. Member for North Shropshire (Helen Morgan) mentioned, the surreptitious introduction of early collection times. If someone wants to post a first-class letter, in many parts of my constituency they have to do it before 9 am, otherwise they have to travel an inordinate distance. In rural communities in particular, people still often suffer from poor broadband and mobile reception, and are generally older. That is the group of the population for whom the Royal Mail and its services is most important. I pay particular tribute to Barry Knock, the chair of the Quothquan and Thankerton community council in the Clydesdale part of my constituency, who has constantly held Royal Mail to account for its failures. As we have already heard, if someone is off or sick, the mail is not delivered. The Minister is an experienced campaigner, and he knows that it is quite different sending somebody out into a modern housing estate to deliver something than sending them into a vast rural area. We need people who know those localities to do that job. I want the Minister to take away a specific issue: we are heading into elections for the Scottish Parliament and other elections, and a large number of people in these rural communities have a postal vote. I want the Minister to be able to tell me that he is satisfied that Royal Mail has the capacity to deliver the postal votes and return them to the election officers, because that is a very significant issue. Those deliveries did not go well, certainly in my constituency, during the 2024 general election. When Members raise issues with Royal Mail, they just get excuses; hopefully the Minister can put a rocket up the company.