Sir Alan Campbell

Sir Alan Campbell

Labour — Tynemouth

Speaking in the House of Commons on 3 September 2026

Debate

Business of the House

Contribution

My hon. Friend will know from the support across the House on these matters that the service levels following the move to Capita have been completely unacceptable. The Government’s priority has been to stabilise service and give former civil servants, who rightly need to be treated better, the service that they deserve. I understand the strong feeling about this. She might want to raise the matter again at Cabinet Office questions next week. The Government and the Department are not being shy in coming forward with statements to the House about what remains a very difficult issue.

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