Samantha Dixon

Samantha Dixon

Labour — Chester North and Neston

Speaking in the House of Commons on 9 September 2026

Debate

Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

Contribution

The UK’s aviation sector continues to grow, breaking passenger records year after year as people travel in their millions. This growth is undoubtedly good for the economy, for trade and for growth, and also for the everyday British air passenger, giving us more opportunities to travel for work, leisure and beyond. We are well served in Chester North and Neston by Manchester airport, Liverpool John Lennon and, to a lesser extent, Hawarden airport. Additionally, many constituents are employed in the sector, at the airports or at Airbus over the border in north Wales. The company Exolum keeps aviation fuel flowing through my constituency. We must, however, make sure that as the expansion of the sector continues, we keep pace. Over recent days, we have seen what can happen when things go wrong; hundreds of flights have been cancelled or delayed across the country since last night. I am grateful to my right hon. Friend the Secretary of State for her update earlier this afternoon on the NATS outage. We have a responsibility to improve the protections of air passengers, to give them the confidence that they need to continue supporting British aviation, and I believe that the Bill is the best way to do that. My constituents have previously written to me to express their concerns about delays and disruptions to flights. In particular, one resident from Upton was deeply concerned about the cancellation of many flights worldwide earlier in March, triggered by rising oil prices. In recent years, major disruptions seem to have become more commonplace. From conflicts in Ukraine and the middle east disrupting flight paths and the cost of jet fuel to global pandemics shutting down almost all air traffic globally, these extraordinary events have had huge repercussions for the air passenger and highlighted the need for a more modern system that can adapt to a changing world. On a smaller level, we are all keenly aware of the many ways that the cost of living crisis has had an impact on us all. People up and down the country work hard to save for holidays abroad. The increasingly common choice of short-haul, low-fare flights benefits us all, putting more money into a sector that employs tens of thousands of highly skilled workers, growing our economy up and down the country. But we must make sure that, as we look to modernise and secure the aviation industry, we protect the consumer and ensure that their custom is not taken for granted. It is right that we work to strengthen consumer rights for air passengers, including over flight delays and cancellations, and to ensure price transparency for baggage and other costs that are often hidden through drip pricing. I also welcome the attention to disabled passengers’ rights, ensuring that future regulation keeps all passengers in mind and keeps access to the skies equitable. In our increasingly global world, securing our aviation sector is a vital aspect of our wider economic growth, but beyond that, the security for air passengers that the Bill proposes will work to ensure that this economic strength is delivered hand in hand with consumers’ confidence that they will be protected when things go wrong.

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