Contribution
I thank my hon. Friend the Member for Ealing Central and Acton (Dr Huq) for a very dramatic speech. She went through places where she has seen concerts; I do not know if she, along with my hon. Friend the Member for Manchester Withington (Jeff Smith), is hankering for her youth, and wishing she could go back there, but it was a tremendous speech, and I think we would agree with every word she said.
My hon. Friend mentioned Bon Jovi. I would have been at that concert this evening as they took the stage, had I not been here answering her debate. It had particular relevance for me, because I am not new to this industry; I had my own business when I left university, and the very first thing that I organised was a Scotland-wide tour for a tribute band. Hon. Members will never guess which artist they were a tribute to; they were called Non Jovi. Those tickets were dynamically priced—the price would only ever go down, because nobody ever came to see them. Never mind; that is my hankering after the good old days.
The UK live events sector is, as my hon. Friend said, a jewel in our national crown. From world-class sporting matches to unforgettable concerts—tonight we have heard about many that have not been forgotten—and plays, those events enrich our lives, strengthen community bonds and inspire future generations. Crucially, they provide us with stories that we can tell for years and years. They greatly benefit our economy, generating billions annually, and support a dynamic creative and sporting ecosystem. This Government understand that, and we have put the creative industries front and centre of our modern industrial strategy; we are committing to boosting investment in the sector from £17 billion to £31 billion by 2035.
For too long, however, as highlighted by Lord Brennan of Canton’s report following the independent fan-led music review, the joy of attending live events has been marred by unfair practices in the ticketing market, most notably the systematic activities of ticket touts, which we heard about from my hon. Friend. They crowd out fans from the primary market and resell at extortionate prices. Ticket touts—this is a remarkable figure—take £400,000 a day from fans’ pockets; that is nearly £150 million a year. That is money that should be going into the industry.
The Government are committed to tackling industrial-scale touting once and for all, improving transparency around pricing practices, and putting money in fans’ pockets. As my hon. Friend has demonstrated, far too often, fans are crowded out of the primary market by touts, who are only interested in making a quick and exorbitant profit at fans’ expense. The Government have been clear: this has to stop. My hon. Friend is correct: as I said in the Daily Record, the touts’ time is up.
We want to improve transparency, consumer protection and fans’ access to live events. We also want to make sure that they have a safe and secure means of selling, reselling or transferring their tickets, and to ensure that money flows back into the live events sector and fans’ pockets. That is why we committed in our manifesto and our recently published plan for music to introducing new consumer protections for live event ticket resale, and it is why my Department, alongside the Department for Business, Innovation, Science and Trade, undertook a consultation last year on the best ways of tackling this, as well as issuing a call for evidence on pricing practices across the wider sector.
We received over 500 responses from right across the live events sector. There were some clear themes for us to address, and those themes have been highlighted this evening. First, genuine fans should be able to recoup the costs of their ticket when no longer able to attend. Enforcement needs to be effective if our measures are to have impact. Secondary platforms need to play their part in ensuring that new rules are implemented and complied with, and that primary and secondary platforms are part of the same ticketing ecosystem. The former could do more to protect their sales and, where appropriate, share information more seamlessly with resale platforms.
As a result, we are taking action. Last November, we announced a robust package of measures to tackle exploitative touting, including a resale price cap, a separate service fee cap, limits on the number of tickets that can be resold, and obligations on platforms, all reinforced by the Competition and Markets Authority’s new powers under the Digital Markets, Competition and Consumers Act 2024.
In the King’s Speech briefing earlier this year, we announced that the Government will publish a draft ticket tout ban Bill in this Session for pre-legislative scrutiny by the Culture, Media and Sport Committee, of which my hon. Friend is a member. I look forward to working with my hon. Friend and the Committee through that process. Following pre-legislative scrutiny, the Government will introduce the Bill when parliamentary time allows and, as the Secretary of State said in Parliament last week—[Interruption.] We are coming to it. As the Secretary of State said last week, the Prime Minister is particularly passionate about this issue, and we will give the legislation the priority that it deserves and needs. We all want to see this on the statute book as soon as possible.