Member

I also confirm for the noble Baroness that the Government have recently announced plans to consolidate all existing Delay Repay systems into one under Great British Railways, making it more straightforward for passengers to claim Delay Repay. As a result of this change, as I think the Committee has already heard, passengers will also be able to claim Delay Repay through independent retailers, which they could not do before. This is another step towards a fair and open competitive market. No matter where the ticket is bought, it will be much quicker and easier to access compensation than it is today. Given the progress already being made, I hope that the noble Baroness will see that we are already aligned on shared outcomes here and that that provides her with enough reassurance that she will not press her amendment.