B

Baroness Sherlock (Lab)

Speaking in the House of Lords on 10 September 2026

Debate

Jobcentre Plus and National Careers Service: Merger

Contribution

My Lords, I hope people would not just be turned away. We will always prioritise resources for those who need them most. One of the great things about the new service is that there are lots of different ways to get help. For example, those who are already in touch with the DWP because they are on benefits will have a work coach, but the work coach will now find it easier and more seamless in the journey for them to be referred on to help. We have also created the work hub, a brilliant new set of digital tools which allows people to use all kind of things—not only CV builders but AI tools to enable them to find a job, putting in their particular skills and challenges. But there are categories of people who at the moment are not covered by any of these things, and we will make sure they get the support they need. The aim is to make sure you can phone up a helpline or get help online. If you need particular kinds of help, you will get the help you need.

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