Member

Secondly, in 2024, London TravelWatch spoke out publicly about the long-standing problems at Euston station—many of which Members in this Room will, I am sure, have experienced—London’s main rail gateway to four of the other largest cities in the UK. As a result, Network Rail and the then Secretary of State for Transport—he may be in the Room; I am not sure—committed to a five-point action plan to improve the customer experience at Euston. A number of modest but welcome improvements have been implemented since then, ahead of the exciting, long-term plans for redevelopment at Euston. This was an example of London TravelWatch’s ability not just to speak out independently but to do so to the benefit of the public both within and outside the capital, working hand in hand with the other body.