Sally Jameson

It is a pleasure to serve under your chairmanship, Dame Siobhain. I declare that I have a Capita Prison Service pension of six years, but I am 34 years away from my retirement age, so I do not have a

I thank the hon. Member for bringing that idea to this House. I will be happy to put that to Capita when I next meet it, and if she wants to write to me with her case, I will happily ensure that it is

I hope to be able to update the House shortly after recess with further steps that the Government are taking. As I have said, we have a Capita-funded remedial adviser in place who is identifying the d

I thank the hon. Member for raising that case. As I have said, Capita’s performance is diabolical. I will not make any excuses for it from the Dispatch Box —there are no excuses for it—but we are hold

I thank my hon. Friend for raising that appalling case. Current service levels are completely unacceptable. We continue to use the most stringent commercial levers that we have under this contract, in

I thank the hon. Member for raising her constituent’s experience, which I am sorry to hear about. I have many similar examples in my constituency, as I know have Members across the House. I hope to pr