Keir Mather

Keir Mather

Labour — Selby

Speaking in the House of Commons on 10 September 2026

Debate

Air Traffic Control Disruption

Contribution

Let me just say quickly to the hon. Member that if he has constituents experiencing particularly thorny issues in engaging with airlines to get the support they need, he is welcome to raise them with me. Passengers whose flights have been cancelled are entitled to assistance from their airlines, including either a refund within seven days or rerouting to their destination. The CAA has published guidance on its website stating that delays and cancellations caused by the NATS technical incident are likely to be considered extraordinary circumstances, because they are beyond airlines’ control. That being said, we will think about how we can work with a range of actors, including the airports and airlines, to get the right information to passengers in order to ensure that they can access the support they need.

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