M
Member
Speaking in the House of Lords on 16 September 2026
Debate
Railways BillContribution
On Amendment 196, I reassure the noble Lord, Lord Moylan, that the ORR will retain this role. As now, the frequency of publication is not dictated by law. This enables flexibility, allowing for the collection of data to be proportionate and needs-based and to ensure the necessary levels of transparency. Detailed arrangements for the collection of data by the ORR and publication processes in the new system will be worked through with GBR once it is established. However, the current system provides a great deal of transparency, as the noble Lord noted, and we are not proposing to reduce this. The passenger watchdog will have access to the data collected by the ORR, including data on complaints, and will be able to use it to identify issues and areas for improvement for passengers and to follow up.
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