Member

The reality is that accessible taxis are not available outside many major cities and there is a real risk that disabled people could be stuck, unable to continue their onward journey. It is not okay to say to a disabled person, “You can’t travel on that day”, or, “You should have booked”, which is the default for many train operating companies. When there is a failure of assistance, the blame is put on the disabled person for having the temerity to turn up and go. There is something much smarter that we can do in terms of rail replacement.