Dr Al Pinkerton

I am incredibly grateful to the hon. Lady, who I know represents a Bournemouth seat. I have exactly the same issues in my constituency. Reports and certification are not being received in time, often frustrating sales and driving things like insurance premiums in the long term. Residents’ lives cannot be placed on hold indefinitely while those who have the whip hand decide what happens next. The problems do not end when remediation begins. At North Court, another development in Camberley, residents undergoing remediation through the Metropolitan Thames Valley housing association have reported restricted daylight and ventilation, broken windows and water leaks. Those issues are challenging at the best of times, but almost unbearable during a long, hot summer like the one we have just had, when temperatures inside properties regularly reached 40ºC. Some residents have described deteriorating mental health and feeling increasingly insecure in their own homes. Scaffolding, sheeting, noise and disruption may be unavoidable for a time, but poor communication, unresolved damage and unhealthy living conditions are not acceptable. Clear information, prompt repairs and credible completion dates should be basic expectations throughout the remediation process. I ask the Minister to outline how residents will be protected during remediation works, especially during hot summer periods and cold winters.